SOLUTION BRIEF

Introducing Patient Inbox: DTC, Reimagined Inside
the EHR

InStep Health
InStep Health

DTC doesn’t belong in crowded feeds—it belongs where care happens. InStep Health’s Patient Inbox™ delivers brand-approved, data-driven education directly into the EHR Portal patients already use to manage their health.

Embedded inside the patient portal alongside lab results, appointments, and care updates, Patient Inbox™ reaches patients at moments of high attention. Built on real patient chart data, it helps brands move from broad outreach to timely, care-adjacent communication that supports understanding, access, and next steps.

Download our Solution Brief to discover how DTC works inside the EHR.